UK Train Operator LNER, which operates the East Coast route, and its cleaning team Atalian Servest have been short-listed for a prestigious national award for their cleaning operation during the coronavirus pandemic.
LNER stats that a team of 360 people have been working around the clock to ensure customers are kept safe and their trains are cleaned to an enhanced.
The two companies have been short-listed for the ‘Partners in Cleaning – Public Sector’ category of the Professional Facilities Management (PFM) Partnership Awards 2021.
Warrick Dent, Safety and Operations Director at LNER, said: “The safety of our customers and colleagues is always our top priority. We are working closely with our cleaning partners to deliver a world-class regime, with our dedicated teams delivering record levels of cleaning to the highest standards right across our route, in our stations and onboard our trains.”
LNER is keeping customers safe and secure by equipping its teams of cleaners with high grade and sustainable products including a two-stage disinfectant process to clean customer touch points, surfaces and toilets, along with ‘fogging’ devices, which kill viruses on hard surfaces.
Daniel Dickson, CEO UK & Ireland at Atalian Servest, said: “Being shortlisted for the Partners in Cleaning award with LNER is in testament to our collaborative approach to improve, innovate and deliver exceptional service. I wish everyone involved the best of luck, it’s fantastic to see the teams being recognised for their hard work.”
Winners will be announced in November.